Since 2018, Centre Volunteers in Medicine has been committed to a holistic approach to healthcare by integrating behavioral health into our primary care services. Inspired by the proven effectiveness of the AIMS model developed at The University of Washington, our IBHS program is designed to deliver comprehensive and patient-centric care. We recognize that mental and emotional well-being are vital to a person’s overall health, which is why we’ve built a model that treats the whole person—not just their physical symptoms.

Every patient we serve begins their care journey with a case manager, who conducts a thorough assessment to identify critical needs like housing, food security, financial stability, and insurance eligibility. This foundational assessment allows us to understand each individual’s situation and connect them to the right resources, both within CVIM and in the broader community.

Our behavioral health services are seamlessly woven into our primary care model, ensuring that patients have access to support for issues such as anxiety, depression, and trauma. Our multidisciplinary team—comprised of a behavioral health case manager, psychiatrist, volunteer licensed counselors, and bilingual agencies—work in close collaboration with our primary care physicians. Together, they create personalized care plans to stabilize mental health, promote long-term well-being, and prevent the need for more intensive interventions.

At CVIM, we believe that true health comes from treating the mind and body as one. By offering fully integrated behavioral health services, we empower our patients to navigate their emotional challenges while addressing their physical health needs, ensuring they receive comprehensive care that supports all aspects of their lives.