At Centre Volunteers in Medicine, our case management service is designed to provide comprehensive, personalized support for every community member, regardless of eligibility for other CVIM services. When a new patient walks through our doors, we conduct a thorough basic needs assessment—covering essentials like housing, utility access, food security, and risks such as domestic violence. This foundational step ensures we understand each patient’s unique challenges.

Navigating community services can be complex, but CVIM is here to simplify that journey. Our dedicated team collaborates with other agencies throughout the county, connecting patients to essential resources and affordable insurance options to promote access to vital healthcare. We believe in offering more than just a one-time solution. As patients' needs evolve, we continue to offer ongoing case management, providing support for benefit applications, behavioral health services, and more. We're committed to ensuring that no one navigates their challenges alone.

Our Case Management Services

  • Health Insurance and other Benefit Applications: We assist in navigating the application process for health insurance and other essential benefits.

  • Basic Needs Support: Through referrals to community resources, we address fundamental needs like housing, utilities, and food security.

  • Connection to Behavioral Health Services: Recognizing the importance of mental health, we facilitate access to behavioral health services.

  • Health Insurance Education and Care Coordination: We provide education on health insurance options and coordinate care to ensure comprehensive support.

  • Community Connection: CVIM is a qualifying referral agency to the State College Food Bank, reinforcing our commitment to addressing food insecurity in our community.

  • Hearing Aid Vouchers

Case Management Services

Meet Your Case Managers

  • Helene Shanahan

    Helene Shanahan

  • Jennifer Miller

    Jennifer Miller

  • Lori Barbato-Turrisi

    Lori Barbato-Turrisi